Guarantee cover Products & Equipments
purchased for 12 months after purchase. The warranty covers:
spare parts and the repair fees during the warranty period
as explained above (12 months).
Ektar will repair the damages so long as the original invoice
is presented with the item taking into consideration the date
of purchase and according to the following conditions : The
warranty covers the machines only, not accessories. The
warranty is only valid in Saudi Arabia.
The Warranty is considered void in the following cases :
1 - Misuse on the customer’s part, trying the Products & Equipments
or testing in a wrong manner, modifying its properties
or deforming its exterior enclosure in any way.
2 - The damage cause by the use of illegal software and
unauthorized applications or accessories.
3 - Any act of maintenance done outside of Ektar authorized
4 - If the device was subject to an attempt of disassembly
or any dents or liquids and the damage cause by the irregular
5 - The gradual damage caused by humidity, dust and what not.
6 - The changing of the serial number.
7 - The damaged caused by not adhering to the guidlinelines
accompained with the device.
8 - The customer is to be charged the maintenance fees in
case if his device doen’t have a factory damage or if it is
out of warranty.
The customer may not claim his uncollected item 90 days
after it was submitted and Ektar has the right to deal with
it in the way they see